UNITED STATE RETURNS

• WE WILL PROVIDE STORE CREDIT ON FULL-PRICED ITEMS THAT ARE UNWORN AND WITH TAGS ATTACHED.

• NO RETURNS FOR BODYSUITS OR ANY INTIMATELY RELATED ITEMS.

• PLEASE ALLOW 2-4 BUSINESS DAYS FOR PROCESSING YOUR RETURN AFTER WE'VE RECEIVED IT.

• ALSO, PLEASE NOTE, WE MONITOR THE NUMBER OF RETURNS MADE BY CUSTOMERS, AND REPEATED RETURNS WILL BE FLAGGED AND MAY, AT OUR DISCRETION, BE DENIED IF DEEMED TO BE SUSPICIOUS.

INTERNATIONAL RETURNS

• INTERNATIONAL ORDERS ARE FINAL.

EXCHANGES

• WE DO NOT PROCESS EXCHANGES HOWEVER, SHOULD YOU WISH TO SELECT A DIFFERENT ITEM, PLEASE PLACE A NEW ORDER ONLINE AND WE WILL SHIP YOUR PACKAGE TO YOU AS PROMPTLY AS POSSIBLE. YOU WILL RECEIVE A STORE CREDIT FOR THE ORIGINAL ITEM PURCHASED.

• ORDERS THAT HAVE BEEN PREVIOUSLY PLACED ARE UNABLE TO BE PRICE MATCHED DURING SALE PERIODS

NON-RETURNABLE/FINAL SALE

• ITEMS PURCHASED DURING A SALES PERIOD (BOXING DAY, BLACK FRIDAY, CYBER MONDAY) AND DISCOUNTED ITEMS.

• ITEMS PURCHASED WITH A PROMO CODE (EXCLUDING THE SIGNUP CODE).

LATE RETURNS

WE’RE UNABLE TO ACCEPT RETURNS BEYOND THE 10 DAYS OF YOUR PACKAGE DELIVERY DATE.

PLEASE NOTE, WE MONITOR THE NUMBER OF RETURNS MADE BY CUSTOMERS, AND REPEATED RETURNS WILL BE FLAGGED AND MAY, AT OUR DISCRETION, BE DENIED IF DEEMED TO BE SUSPICIOUS. 

ORIGINAL SHIPPING/RETURN SHIPPING FEES

WE REGRET TO INFORM YOU THAT ANY ORIGINAL SHIPPING FEES OR RETURN SHIPPING FEES ARE NON-RETURNABLE UNLESS THE ERROR WAS MADE ON OUR PART (THIS WILL BE ASSESSED ON A CASE BY CASE BASIS).